www.curio.space is a website owned and operated by Curio Space LTD, North West House, 119 Marylebone Road, London, NW1 5PU (“we” or “us”). We take the privacy of your personal data and/or personal information very seriously. This Privacy Notice is designed to tell you about our practices regarding the collection, use and disclosure of personal data which may be collected in person from you, obtained via our websites, including www.curio.space, or apps (together, “Websites and Apps”), or collected through other means such as through completion of an online form, via email, or telephone communication. This Privacy Notice also tells you about your privacy rights and how the law protects you.
This Privacy Notice applies to when you register to use the Websites and Apps (or any of them), create an account or set up a profile (the “Service”) and relates to any personal data provided by our users, customers and contacts whose data we process. The Website and Apps are not intended for children and we do not knowingly collect data relating to children. In this notice “you” refers to any individual whose personal data we hold or process. This Privacy Notice is governed by the Data Protection Act 2018 (the “Act”), which is the UK’s implementation of the EU General Data Protection Regulation (the “GDPR”).
Curio Space Ltd of the address stated above is the data controller and responsible for any personal data we hold about you. We are responsible for ensuring that your personal data is held securely, that you are given accurate information about how your personal data is used, and that your rights regarding your personal data are respected. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights in relation to this Privacy Policy, please contact contact@curio.space using the details set out in sections 13 (Contact Us) and/or 14 (Complaints) below.
The Website and Apps may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Below we have set out the categories of data we collect, the legal basis we rely on to process the data and how we process the data:
(a) Contact information for the Service. This information may include names, email addresses, phone numbers and delivery address(es) (“Contact Information”). We process Contact Information when we communicate with you or provide services to you on the basis of the performance of our contract with you and on the basis of our legitimate interest in providing our services to our clients.
(b) Profile information, such as your contact details (as above) and other information you share when creating a profile on the Service.
(c) Comment Information: this is information provided in relation to comments or reviews posted to the Service (“Comment Information”). We process this information on the basis of our legitimate interest in providing the Service.
(d) Sign-Up Information: Information you provide when you sign-up to a newsletter or ask or agree to receive information relating to our products and services such as your name, telephone number, email address, and service or product preferences (“Sign-Up Information”);
(e) Payment Information: Information provided relating to payment (“Payment Information”), but please note that credit or debit card information may be supplied directly to a third party payment processor who will process the data in accordance with their own privacy notices or policies (see below). We process this information when we manage purchases or collect or process payments on the basis of the performance of our contract with you and on the basis of our legitimate interest in providing the Service.
(f) Communication Information: A record of any correspondence or communication between you and us (“Communication Information”). We process this information when we monitor our relationship with you and provide services to you on the basis of the performance of our contract with you and on the basis of our legitimate interest in providing our Service.
(g) Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. We process this information when we monitor our relationship with you and provide services to you on the basis of the performance of our contract with you and on the basis of our legitimate interest in providing our Service.
(h) Technical Data: includes internet protocol (“IP”) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website and Apps.
(i) Marketing Information: This may include names, email addresses, phone numbers, addresses, browsing and shopping behaviour, as well as your preferences in receiving marketing from us and our third parties and your communication preferences (“Marketing Information”). We process this information in order to communicate with you about our products and services on the basis of our legitimate interests in communicating with you about our services or on the basis that you have consented to receive the information. You will receive marketing communications from us if you have requested information from us or purchased products or services from us and you have not opted out of receiving that marketing.
(j) We may collect information based around your browsing habits on our Site in order that we can recommend a tailored product selection to you.
(k) We will collect information either from you directly or from a third party (as detailed below). If we do obtain your personal data from a third party your privacy rights under this notice are not affected and you are still able to exercise the rights contained within this notice.We will collect information either from you directly or from a third party (as detailed below). If we do obtain your personal data from a third party your privacy rights under this notice are not affected and you are still able to exercise the rights contained within this notice.
Our current data retention policy is to delete or destroy (to the extent we are able to) personal data after the following periods:
(a) Records relating to a contract with us: 7 years from either the end of the contract or the date you last used our Service or placed an order with us, being the length of time following a breach of contract in which a contract party is entitled to make a legal claim.
(b) Marketing records: 3 years from the last date on which you have interacted with us.
(c) For any category of personal data not specifically defined in this notice, and unless otherwise specified by applicable law, the required retention period for any personal data will be deemed to be 7 years from the date of receipt by us of that data. The retention periods stated in this notice can be prolonged or shortened as may be required (for example, in the event of a complaint, where legal proceedings may apply or if there is an on-going investigation into the data).
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Like most websites and applications, we use cookies to help provide you with the best experience whilst using our Service. The cookies we use are split between the following categories:
(a) Strictly necessary cookies: which are an essential part of our service and affect the way you can use our Website and Apps (e.g. security & authentication)
(b) Performance cookies: which are used for analytics (e.g. understanding usage on our Website and Apps) Functionality cookies: Functionality cookies: which collect information about your device to help us customise our service (e.g. remembering your timezone settings or accessing online help)
On your first visit to our Website and/or Apps from your browser we will display a notice to notify you that we are using cookies. We will only load the Strictly Necessary Cookies and Functionality cookies until you have clicked the “Accept” button on our cookies notice. If you click the “Accept” button our Performance cookies will be loaded.
As well as cookies that are set by domains we control (“first-party cookies”), you may also see cookies set by a third party (“third-party cookies”). These are set when you interact with certain parts of our Service and are used by these third-party services to understand your preferences and sometimes tailor content they show you.
The majority of browsers are set up to accept cookies by default but you can change the way your browser handles cookies if you wish. You could reject them by default or be notified when a website is trying to set or update cookies. Exactly how you disable cookies depends on the browser or device you are using. The help feature on most browsers will tell you how you can manage and or disable cookies. If you disable cookies on your browser, certain features or parts of our Service may not function correctly or will have a degraded experience.
We use analytic tools, such as Google analytics to understand how our Website is used and where we can make improvements to provide you with the best user experience. You can opt out of this analytics tracking by not clicking the “Accept” button or by using Google’s opt out tool.
If you choose not to accept the cookies, this will not affect your access to the majority of information available on the Service. However, you will not be able to make full use of our online services.
An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. We may use your IP address to diagnose problems with our server, report aggregate information and determine the fastest route for your computer to use in connecting to our Service, and to administer and improve the online Service.
We may disclose your personal data to our group companies;
(a) As part of our Service we may provide your personal data to our third party service providers.
(b) We may disclose your personal data to our group companies.
(c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).
(d) In order to enforce any terms and conditions or agreements for the products or services we provide to you that may apply.
(e) We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.
(f) To protect our rights, property and safety, or the rights, property and safety of our users or any other third parties. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
If we do supply your personal data to a third party, we will take steps to ensure that your privacy rights are protected, and that such third party complies with the terms of this notice.
Curio does not regularly share information outside of the European Economic Area (EEA). If it is required we will only do so with the relevant protection in line with data protection legislation requirements.
We will take all reasonable steps to ensure that appropriate technical and organisational measures are carried out in order to safeguard the personal data we collect from you and protect against unlawful access and accidental loss or damage. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
With respect to your personal data, you have the right to:
(a) Request that your personal data will not be processed;
(b) Ask for a copy of any personal data that we have about you;
(c) Request a correction of any errors in or update of the personal data that we have about you;
(d) Request that your personal data will not be used to contact you for direct marketing purposes;
(e) Request that your personal data will not be used for profiling purposes;
(f) Request that your personal data will not be used to contact you at all;
(g) Request that your personal data be transferred or exported to another organisation, or deleted from our records; or at any time, withdraw any permission you have given us to process your personal data.
All requests or notifications in respect of your above rights may be sent to us in writing at the contact details listed below. We will endeavour to comply with such requests as soon as possible but in any event, we will comply within one month of receipt (unless a longer period of time to respond is reasonable by virtue of the complexity or number of your requests). If personal data we hold about you is subject to a breach or unauthorised disclosure or access, we will report this to the Information Commissioner’s Office (ICO) and/or our data protection manager. If a breach is likely to result in a risk to your data rights and freedoms, we will notify you as soon as possible.
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry or complaint relating to your personal information or how it is handled, you can do so by us using the details below: Address: Curio Space Ltd, North West House, 119 Marylebone Road, London, NW1 5PU. Email: contact@curio.space
If we are unable to resolve any issues you may have or you would like to make a further complaint, you can contact the Information Commissioner’s Office by visiting http://www.ico.org.uk/ for further assistance. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.